Payment and delivery

For delivery and payment of orders placed in the Vitagrin online tea store, we offer the following options.

Delivery

Delivery across Russia by courier service CDEK!

The operator will contact you and specify the cost.

Payment for goods and delivery services - in cash upon receipt.

Delivery across Krasnodar

Delivery across Krasnodar, to the point of issue of  CDEK  - FREE and carried out by the courier service CDEK.

Orders are delivered by us to Krasnodar on Fridays, so take this aspect into account when placing your order. The order arrives at the courier service on Friday, and you can receive it on Monday-Tuesday.

Payment for the order - in cash upon receipt.

Delivery in Abinsk

Delivery of orders in Abinsk is carried out free of charge within 1-2 days after ordering.

Payment for the order - by bank transfer.

Delivery within Russia by Russian Post

Shipping cost is determined according to the tariffs of the Russian Post. Sending is carried out from Krasnodar.

Sending a parcel by Russian Post is carried out only after 100% prepayment of the order. After the parcel has been sent, you will receive a shipment notification with the shipment number.

Check the internal content of the parcel directly at the Russian Post office! If you find defects in the goods (the appearance of the product is damaged; there are not enough goods specified in the inventory for the parcel or in the consignment note, etc.), draw up a two-sided act on the identified defects with the operator. Claims will not be accepted without a copy of such an act. If the parcel does not arrive at the agreed time, please let us know and we will take the necessary measures.
Delivery across Russia by the transport company PEK.
Delivery costs and times are calculated after ordering. In the comments to the order, indicate your preferred delivery option: by courier to the door or to the terminal (point of issue). '

Information on the timing, cost and possibility of delivery of TC PEC to your city (locality) can be adjusted after ordering by our manager.

Payment

Cash on delivery

Payment in cash upon receipt is provided upon delivery by the courier company CDEK. For delivery by Russian Post, the order must be paid in full in advance.

Bank transfer to current account

A receipt for payment will be sent to you by e-mail after the manager checks your order. You can print a receipt and pay at any branch of Sberbank or any other bank that suits you, as well as through Internet banking. Payment by bank transfer must be made within 3 days of receipt of receipt.

Please note that the commission charged by the bank for the transfer of funds is paid by the buyer in excess of the order value.

After you make the transfer of funds, the money will be credited to our account within 1-3 business banking days.

13, Vokzalnaya str., Abinsk, Krasnodar region, 353320
The site was developed with the assistance of the Center for Coordination of Export Support of the Krasnodar Territory